Do you want to know how effective advertising on TechCrunch is?
A few months ago, Colnect has won the Startup2.0 competition in Spain. The prize chosen was an advertisement space on TechCrunch, a world known technology blog.
Though it took way too long time (most of which was not my fault), the following ad is now finally displayed:
It will run for a week (started 2 days ago) and I will report how many clicks on it were made. This information may be interesting for those considering advertising on TechCrunch, as it's seemingly quite expensive in comparison to Google's AdWords.
Colnect, Connecting Collectors. Colnect offers revolutionizing services to Collectors the world over. Colnect is available in 63 languages and offers extensive collectible catalogs and the easiest personal collection management and Auto-Matching for deals. Join us today :)
Sunday, August 16, 2009
Wednesday, August 12, 2009
Colnect has sitelinks on Google
Google sitelinks are links shown under some sites in a search results page.
Colnect now finally has sitelinks as the following image shows:
To see how it looks now, simply Google: Colnect.
They are supposed to be somewhat helpful in convincing users to click on one of your results and so that's good news for Colnect. I'd like to accredit it to some recent SEO efforts I've made but the truth is one never really knows...
The odd thing is how these links are chosen by Google's "automatic" process. The words chosen for quicklinks are "Stamps", "Phonecards", "Countries" and "Monedas".
The first two seem a perfect choice as they frequently appear on Colnect and are really a part of what the site is all about. The last two are quite a weird twist of Google's algorithm as "Countries" actually refers to the Banknote catalog - countries list on Colnect and the second one goes to the Spanish version of the coins page, rather than the English one.
Any tips on how their "automatic" algorithm works and how I could optimize for it would be appreciated. Until then, I am, as most, at the mercy of the Google gods.
Colnect now finally has sitelinks as the following image shows:
To see how it looks now, simply Google: Colnect.
They are supposed to be somewhat helpful in convincing users to click on one of your results and so that's good news for Colnect. I'd like to accredit it to some recent SEO efforts I've made but the truth is one never really knows...
The odd thing is how these links are chosen by Google's "automatic" process. The words chosen for quicklinks are "Stamps", "Phonecards", "Countries" and "Monedas".
The first two seem a perfect choice as they frequently appear on Colnect and are really a part of what the site is all about. The last two are quite a weird twist of Google's algorithm as "Countries" actually refers to the Banknote catalog - countries list on Colnect and the second one goes to the Spanish version of the coins page, rather than the English one.
Any tips on how their "automatic" algorithm works and how I could optimize for it would be appreciated. Until then, I am, as most, at the mercy of the Google gods.
Wednesday, July 29, 2009
Collectors on Colnect - over 5,000
Colnect Colnect has passed the mark of 5,000 registered collectors. This is an increase of over 45% from 5 months ago. Considering the lack of true marketing efforts, it is an impressive achievement.
As Colnect allows collectors to manage their personal collection and semi-automatically manage swaps with other collectors from around the world, it's the collectors' own interest to have their collector friends join the site. Why would a collector go through the swap and wish lists of another collector manually when a match to his own lists can be done with a click?
Colnect will expand to more collectible fields as requests come from existing members of the community. There are currently already 5 categories (stamps, coins, paper money, phone cards and bottle caps) and a few more are now being worked on by collectors.
Additional services, most of which were requested by the community, are being implemented and will soon be announced.
Happy collecting :)
How do collectors learn about Colnect?
As Colnect allows collectors to manage their personal collection and semi-automatically manage swaps with other collectors from around the world, it's the collectors' own interest to have their collector friends join the site. Why would a collector go through the swap and wish lists of another collector manually when a match to his own lists can be done with a click?
So what's next?
Colnect will expand to more collectible fields as requests come from existing members of the community. There are currently already 5 categories (stamps, coins, paper money, phone cards and bottle caps) and a few more are now being worked on by collectors.
Additional services, most of which were requested by the community, are being implemented and will soon be announced.
Happy collecting :)
Labels:
collectibles,
collectors,
colnect
Monday, July 13, 2009
The World's Biggest Phone Card Catalog lists over 186,000 phone cards
Happy to announce that Colnect's phone cards catalog, the world's most-extensive phone card catalogs, has now over 186,000 phone cards listed in it.
Amazingly, the catalog keeps growing faster than before, with over 27,000 phone card listed during the last 30 days. By the time you read this post the number 186,000 may already be obsolete.
Colnect's catalog is an endeavor of many collectors from all over the world who constantly work improve it.
Using Colnect's catalog, collectors from around the world can easily manage their personal collection on Colnect and find swap buddies from around the world.
Special thanks goes to all the contributors, editors and translators of Colnect.
Happy collecting :)
Amazingly, the catalog keeps growing faster than before, with over 27,000 phone card listed during the last 30 days. By the time you read this post the number 186,000 may already be obsolete.
Colnect's catalog is an endeavor of many collectors from all over the world who constantly work improve it.
Using Colnect's catalog, collectors from around the world can easily manage their personal collection on Colnect and find swap buddies from around the world.
Special thanks goes to all the contributors, editors and translators of Colnect.
Happy collecting :)
Wednesday, July 8, 2009
Google Follows Colnect and Takes off the BETA
In a previous post about what beta means, I've shared my opinion about Google abusing the BETA mark as to render it almost meaningless, as their example was followed by many other companies in the industry. I've decided that Colnect will not follow and remove its BETA mark as the system became widely used by real users.
Now it seems that Google decided to follow Colnect's way and remove the BETA: "We're taking the beta label off of Gmail, Google Calendar, Google Docs and Google Talk to remove any doubt that Apps is a mature product suite.".
Yes Google, it's about time!
To those who didn't follow the humor, I doubt it that the post on Colnect's blog made the difference to Google but it's funnier to think that it did :)
Now it seems that Google decided to follow Colnect's way and remove the BETA: "We're taking the beta label off of Gmail, Google Calendar, Google Docs and Google Talk to remove any doubt that Apps is a mature product suite.".
Yes Google, it's about time!
To those who didn't follow the humor, I doubt it that the post on Colnect's blog made the difference to Google but it's funnier to think that it did :)
Friday, June 26, 2009
Michael Jackson's Death - Will More Collectibles Be Issued?
Michael Jackson's recent death seemed to have affected many people around the globe. Surely a celebrity of great magnitude, as you can see there are phone cards where Michael Jackson appears on Colnect. Interestingly enough, no stamps or coins were issued with him. Any idea why?
Saturday, June 13, 2009
Collectibles tweets with Twitter
Updates done on Colnect may be found on Twitter. For all collectibles added to Colnect see @ColnectCatalogs. For all edits done by our editors see: @ColnectEdits. General news are sometimes posted on @Colnect but this blog you are reading is more in-depth.
Do you have a Twitter account? Would you like automated tweets in your account about favorite collectibles? Send a direct message to @Colnect
Thursday, June 11, 2009
Collectors Welcomed - A New Welcome Page on Colnect + Usability Issues
Colnect has been said of having an ugly user interface that doesn't fit the cool Web2.0 scene. So in the last week I've been working on many usability issues trying to improve how collectors interact with Colnect. To compliment these additions a new welcome page now greets new comers. Below these pictures you'll find what has really changed lately.
Natural sorting is not straight forward on computer system. When sorting the numbers 1 to 10, too many computer programs will start with 1 10 2 instead of the natural 1 2 3. As natural sorting is not supported by the database, I sought different options for sorting catalog codes which may be anything like P-11b, XPK-987-33, Km#12.11 and whichever combination you may consider. So what is currently done is that all numbers are padded with spaces to some set length and so the database knows how to sort them properly. Don't worry, it's not the original information just a copy of it used for quick searching and sorting.
Another issue now settled is that of searching by 'Name'. This was my mistake to begin with as 'Name' on coin countries list, for example, would search a country name and on the main coins page would search a coin name. Now proper pages would have both "Coin name" and "Country name" search so prevent confusion.
A few duplicate catalogs and duplicate series have been merged using a newly duplicates processing script which would make it easy for editors to report such duplicates and process them.
On the multiple-language front an important change has been made. A user that has never visited Colnect will now have his default language according to his country (conferred by the IP address). That is, of course, if it's one of the 35 languages supported by Colnect. Once a user sets a different language, it's remembered and all subsequent URLs would contain the language letters. So even if a German-speaking collector send a /de/ URL to his Spanish-speaking friend, it'll be converted to /es/ for the Spanish-speaker.
And finally, a new improved welcome page is supposed to make more sense than the previous one. Yes, usability and design have to be re-thought and re-made on Colnect but there's nothing quite as bad as a horrible first impression, so here we go...
Natural sorting is not straight forward on computer system. When sorting the numbers 1 to 10, too many computer programs will start with 1 10 2 instead of the natural 1 2 3. As natural sorting is not supported by the database, I sought different options for sorting catalog codes which may be anything like P-11b, XPK-987-33, Km#12.11 and whichever combination you may consider. So what is currently done is that all numbers are padded with spaces to some set length and so the database knows how to sort them properly. Don't worry, it's not the original information just a copy of it used for quick searching and sorting.
Another issue now settled is that of searching by 'Name'. This was my mistake to begin with as 'Name' on coin countries list, for example, would search a country name and on the main coins page would search a coin name. Now proper pages would have both "Coin name" and "Country name" search so prevent confusion.
A few duplicate catalogs and duplicate series have been merged using a newly duplicates processing script which would make it easy for editors to report such duplicates and process them.
On the multiple-language front an important change has been made. A user that has never visited Colnect will now have his default language according to his country (conferred by the IP address). That is, of course, if it's one of the 35 languages supported by Colnect. Once a user sets a different language, it's remembered and all subsequent URLs would contain the language letters. So even if a German-speaking collector send a /de/ URL to his Spanish-speaking friend, it'll be converted to /es/ for the Spanish-speaker.
And finally, a new improved welcome page is supposed to make more sense than the previous one. Yes, usability and design have to be re-thought and re-made on Colnect but there's nothing quite as bad as a horrible first impression, so here we go...
Labels:
catalog,
collectibles,
colnect,
usability
Friday, June 5, 2009
Google Page Speed vs. Yahoo YSlow
Google has announced Page Speed, a FireFox add-on that will help optimizing your website. Obviously competing with Yahoo's YSlow tool, it's worth it to check out what Google think their do better and help further optimizing Colnect Collectors Community.
A funny first thing I've noticed was the comments Page Speed gave on its own guide page. Maybe it's time for Google to start using their tool ;)
A funny first thing I've noticed was the comments Page Speed gave on its own guide page. Maybe it's time for Google to start using their tool ;)
Labels:
Google,
optimization
Monday, June 1, 2009
Colnect's Alexa Ratings goes up up up...
A previous post about Colnect's ratings on Alexa had been posted about 4 months ago. Colnect's Alexa ratings had kept climbing through the time and
now standing at ~103,000, whereas ~4 months ago it was ~184,000, ~7 months ago it was at ~360,000 and ~9 months ago ~500,000. Climbing up from now on will probably be slower on the absolute numbers but not on the actual traffic which keeps growing and growing as Colnect is offering its services to new crowds of banknotes collectors and bottle caps collectors.
Saturday, May 30, 2009
Banknotes and Bottle Caps Google Gadgets
Do you see the random collectibles on the side of this blog? These are Colnect's iGoogle gadgets.
Following the recent addition of banknotes and bottle caps to Colnect, the matching Google Gadgets, showing a random collectible, are now available.
They can easily be added to your iGoogle page, blog or website using following URIs.
Banknotes:
http://colnect.com/integrations/google_gadget/collectibles/banknotes
Bottle Caps:
http://colnect.com/integrations/google_gadget/collectibles/bottlecaps
The previous gadgets are also available:
Coins:
http://colnect.com/integrations/google_gadget/collectibles/coins
Stamps:
http://colnect.com/integrations/google_gadget/collectibles/stamps
Phone Cards:
http://colnect.com/integrations/google_gadget/collectibles/phonecards
Following the recent addition of banknotes and bottle caps to Colnect, the matching Google Gadgets, showing a random collectible, are now available.
They can easily be added to your iGoogle page, blog or website using following URIs.
Banknotes:
http://colnect.com/integrations/google_gadget/collectibles/banknotes
Bottle Caps:
http://colnect.com/integrations/google_gadget/collectibles/bottlecaps
The previous gadgets are also available:
Coins:
http://colnect.com/integrations/google_gadget/collectibles/coins
Stamps:
http://colnect.com/integrations/google_gadget/collectibles/stamps
Phone Cards:
http://colnect.com/integrations/google_gadget/collectibles/phonecards
Labels:
banknotes,
bottle caps,
coins,
collectibles,
collectors,
igoogle gadget,
phonecards,
stamp exhibition
Friday, May 29, 2009
Banknotes for Collectors on Colnect
Banknotes are now available on Colnect and collectors from around the world can manage their personal collection using the catalog offered on Colnect, already with over 15,000 banknotes.
New categories can be added to Colnect and if you're a collector of any mass-produced collectible you are most welcomed to help and add your favorite collectibles.
Over a hundred collectors have helped out to create Colnect's catalogs.
Colnect's phonecards catalog is the world's most extensive, currently with ~157,000 phone cards listed. Colnect's coins catalog is the world's biggest free coins catalog, currently with ~15,000 coins. Colnect's stamps catalog is growing quickly and already has over 68,000 stamps listed. Colnect's new bottle caps catalog already has ~5,400 bottle caps listed.
Sunday, May 24, 2009
Collectible Bottle Caps for Collectors on Colnect
Bottle caps are now available on Colnect and collectors from around the world can manage their personal collection using the catalog offered on Colnect.
Colnect's catalogs are created by volunteering collectors and updated constantly. The initial catalog of bottle caps, already with over 5,000 bottle caps, has been contributed by one member of Colnect, Paul Giba.
More categories will soon be added to Colnect and if you're a collector of any mass-produced collectible you are most welcomed to help and add your favorite collectibles.
Over a hundred collectors have helped out to create Colnect's catalogs.
Colnect's phonecards catalog is the world's most extensive, currently with over 155,000 phone cards listed. Colnect's coins catalog is the world's biggest free coins catalog, currently with over 14,000 coins. Colnect's stamps catalog is growing quickly and already has over 68,000 stamps listed.
Friday, May 8, 2009
How Colnect's Winning Pitch Was Made
Colnect had surprisingly won the Startup2.0 competition in Bilbao, Spain. Out of ~160 companies, 11 made it to the finals where each company had 3 minutes to pitch and 4 more minutes for Q&A. This post will describe what I consider the key points that have made Colnect's pitch stand out and perhaps one of the reasons for Colnect winning the competition.
Perhaps 3 minutes don't seem like a lot of time but consider that some "elevator pitches" last only 40 seconds, so 3 minutes is a lot. In my opinion, a major mistake is to try and showcase all you have in a short amount of time. When time is of the essence the aim is to impress. So the initial plan was to use the 3 minutes to give a basic introduction and impress the audience without getting into any details. Considering the fact that 11 companies were going to display, Colnect would have to stand out.
If you haven't watched it yet, you should now:
The idea to use puppets for the video came from my brother Ofer and help in creating the video came from my friend Matan and his friend Eric.
Impressive key points were emphasized in the video:
* Colnect's availability in 35 languages.
* Colnect having a great community with over a hundred volunteers.
* Colnect answering a real need for collectors - its target market.
Intentionally, I have not answered the most common questions (business model, current status, competition, etc.) in my 3 minutes part. I guessed that it would mean I'd get to be asked these questions rather than (potentially hazardous) unexpected questions or (much worse) no questions. Detailed answers to the common questions were prepared and I could use my "cheat sheet" in answering the jury's questions.
As a minor gimmick, I put on the frog puppet (Frognector) from the video on my hand while the video was being watched and as the video finished showing, I opened with: "Frognector is now available to answer your questions". I actually expected a bit more laughs but I'm sure it attracted attention to myself. Some of the jury members were using their laptops paying half (or less) attention on other presentations. My "bending the rules" a bit ensured more attention. Though I risked being seen as a joker, I believed that the ready made answers would make up for any such impression.
Not that a good presentation would necessarily take you where you want to go but a bad presentation will most likely NEVER take you where you want. Try to think who your target crowd is and how they would look at it. For example: when doing a 1on1 meeting the gimmicks may be completely stupid but when you need to stand out from the rest, they're probably essential.
Planning
Perhaps 3 minutes don't seem like a lot of time but consider that some "elevator pitches" last only 40 seconds, so 3 minutes is a lot. In my opinion, a major mistake is to try and showcase all you have in a short amount of time. When time is of the essence the aim is to impress. So the initial plan was to use the 3 minutes to give a basic introduction and impress the audience without getting into any details. Considering the fact that 11 companies were going to display, Colnect would have to stand out.
Promotional Video
If you haven't watched it yet, you should now:
The idea to use puppets for the video came from my brother Ofer and help in creating the video came from my friend Matan and his friend Eric.
Impressive key points were emphasized in the video:
* Colnect's availability in 35 languages.
* Colnect having a great community with over a hundred volunteers.
* Colnect answering a real need for collectors - its target market.
Q&A
Intentionally, I have not answered the most common questions (business model, current status, competition, etc.) in my 3 minutes part. I guessed that it would mean I'd get to be asked these questions rather than (potentially hazardous) unexpected questions or (much worse) no questions. Detailed answers to the common questions were prepared and I could use my "cheat sheet" in answering the jury's questions.
As a minor gimmick, I put on the frog puppet (Frognector) from the video on my hand while the video was being watched and as the video finished showing, I opened with: "Frognector is now available to answer your questions". I actually expected a bit more laughs but I'm sure it attracted attention to myself. Some of the jury members were using their laptops paying half (or less) attention on other presentations. My "bending the rules" a bit ensured more attention. Though I risked being seen as a joker, I believed that the ready made answers would make up for any such impression.
Aftermath
Not that a good presentation would necessarily take you where you want to go but a bad presentation will most likely NEVER take you where you want. Try to think who your target crowd is and how they would look at it. For example: when doing a 1on1 meeting the gimmicks may be completely stupid but when you need to stand out from the rest, they're probably essential.
Labels:
collectibles,
colnect,
startup2.0
Monday, April 27, 2009
Colnect wins Startup2.0 competition!!! nonick 2009, Bilbao, Spain
An astounding surprise, Colnect has won Statrup2.0 competition held as a part of the nonick conference in Bilbao, Spain.
Startup2.0 featured ~160 companies from all over Europe, of which 11 companies made it to the finals. All members of the jury unanimously voted for Colnect! The greatness of the achievement is even more vivid in the light of the grave difference between Colnect and most other contenders. Colnect has never received any funding and has been run solely by its single founder, Amir Wald, also writing this post.
Second place went to Genoom from Spain, a social networking platform designed to build private family networks. Third place went to Twidox from Germany, a free, user generated library of ‘quality’ documents that allows individuals and organizations to easily publish, distribute, share, and discover them.
Official announcements are found here and here.
Colnect's new promotional video, created for the competition, was met with spontaneous ovation from the crowd. Here it is:
Colnect's founder, Amir Wald, receiving the award:
More personal notes about the event will soon be published. Thanks to everyone organizing, participating and supporting Colnect.
Startup2.0 featured ~160 companies from all over Europe, of which 11 companies made it to the finals. All members of the jury unanimously voted for Colnect! The greatness of the achievement is even more vivid in the light of the grave difference between Colnect and most other contenders. Colnect has never received any funding and has been run solely by its single founder, Amir Wald, also writing this post.
Second place went to Genoom from Spain, a social networking platform designed to build private family networks. Third place went to Twidox from Germany, a free, user generated library of ‘quality’ documents that allows individuals and organizations to easily publish, distribute, share, and discover them.
Official announcements are found here and here.
Colnect's new promotional video, created for the competition, was met with spontaneous ovation from the crowd. Here it is:
Colnect's founder, Amir Wald, receiving the award:
More personal notes about the event will soon be published. Thanks to everyone organizing, participating and supporting Colnect.
Labels:
collectibles,
colnect,
nonick,
startup2.0
Friday, April 17, 2009
Colnect got the the finals on Startup 2.0 2009
Colnect was chosen as one of the finalists to compete on Startup 2.0 competition to be held 24-25/April in Bilbao, Spain.
This year, 157 start ups participated, of which 11 were chosen to present in Bilbao. Three of those will win by a jury's decision. Though I believe Colnect is an extremely unique, interesting and useful project, its lack of any external funding may make it a little rough of the edges and so I'm lowering my expectations (though not my enthusiasm) in advance. Not many stay awestruck and drooling when seeing the intelligent special girl walking on the beach, most reserve their saliva for the fit hottie in bikini ;)
From their site: "
Startup2.0 is a competition of European web 2.0 sites whose objectives are to promote and reward the European startups (either created or willing to do so in the future) that work in the field of 2.0 technologies."
UPDATE: The finalists announced here
This year, 157 start ups participated, of which 11 were chosen to present in Bilbao. Three of those will win by a jury's decision. Though I believe Colnect is an extremely unique, interesting and useful project, its lack of any external funding may make it a little rough of the edges and so I'm lowering my expectations (though not my enthusiasm) in advance. Not many stay awestruck and drooling when seeing the intelligent special girl walking on the beach, most reserve their saliva for the fit hottie in bikini ;)
From their site: "
Startup2.0 is a competition of European web 2.0 sites whose objectives are to promote and reward the European startups (either created or willing to do so in the future) that work in the field of 2.0 technologies."
UPDATE: The finalists announced here
Labels:
colnect,
startup2.0
Wednesday, April 15, 2009
Paypal + Unicode - part 2
A previous post here was showing problems occurring by PayPal's inability to receive UTF-8 encoding. Although I still consider it a major PayPal fault, it may be possible to override this bug by setting your site's encoding on your PayPal account. When you find the 'Edit Profile' link under 'Account' tab when logged in, there should be a link to change your language encoding. It's not very noticeable but it's there. I haven't tested it and prefer not to use non-English alphabet in the value part of the input.
Good luck :)
Good luck :)
Labels:
paypal
Invalid URL Requests From Legitimate Bots
In a former post I've mentioned that I have no idea how come invalid URLs for which no link on the site (nor sitemap) exists are being tried by legitimate bots such as GoogleBot.
Now I have a partial answer for the non existing URLs presented in the post. Some time ago, a twitter account for Colnect editors has been opened @ColnectEdits. It automatically twits about edits done on Colnect's catalogs so that other collectors may track it.
An interesting thing that you can see in the attached picture is the the links generated by the tweets are shown as http://colnect.com/en/phone... but actually do link to the correct full URLs, such as http://colnect.com/en/phonecards/item/id/9212. So it seems that the web crawlers read both as legitimate URLs and try to fetch them. Since it seems GoogleBot does not want to learn that /en/phone returns 404 from Colnect, I am now forced to add these as legitimate URLs to my site to avoid seeing more 404s in my logs. Oh well...
Now I have a partial answer for the non existing URLs presented in the post. Some time ago, a twitter account for Colnect editors has been opened @ColnectEdits. It automatically twits about edits done on Colnect's catalogs so that other collectors may track it.
An interesting thing that you can see in the attached picture is the the links generated by the tweets are shown as http://colnect.com/en/phone... but actually do link to the correct full URLs, such as http://colnect.com/en/phonecards/item/id/9212. So it seems that the web crawlers read both as legitimate URLs and try to fetch them. Since it seems GoogleBot does not want to learn that /en/phone returns 404 from Colnect, I am now forced to add these as legitimate URLs to my site to avoid seeing more 404s in my logs. Oh well...
Labels:
googlebot,
twitter,
web crawlers
Phone cards catalog: biggest, most extensive, free
Happy to announce that Colnect's phone cards catalog, the world's most-extensive phone cards catalogs, has now over 150,000 phone cards listed in it.
Colnect's catalog is an endeavor of many collectors from around the world who constantly improve it.
Using Colnect's catalog, collectors from around the world can easily manage their personal collection on Colnect and find swap buddies from around the world.
Special thanks goes to all the contributors, editors and translators of Colnect.
Happy collecting :)
Colnect's catalog is an endeavor of many collectors from around the world who constantly improve it.
Using Colnect's catalog, collectors from around the world can easily manage their personal collection on Colnect and find swap buddies from around the world.
Special thanks goes to all the contributors, editors and translators of Colnect.
Happy collecting :)
Monday, April 13, 2009
PayPal + Unicode ==> No Payment
So you got your PayPal merchant account for your awesome website and have created a nice button to allow members to receive the amazing premium paid services you've made for them. You create the button code using the wizard supplied on PayPal's site to ensure nothing goes wrong. Oh, your site is multilingual? Yes, so please create another button for every language. No, we cover only some of those on your site. PayPal hasn't enough resources to translate itself to all popular languages. It's probably not making as much money as Colnect that can afford to be translated to 35 languages.
So the button is on the site and you test it. It works. Hurray! That wasn't too hard. But hey, are you going to test each option on the button in each language? Yes, you should but it seems fine and PayPal is a serious website. Right? WRONG!
A member who tries to pay money is faced with this beautiful message: "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."
Though you might expect PayPal to alert you when such an event happens that is obviously your fault, it never happens. You may keep wondering how much business you've lost due to this fuck up. Well, you made the mistake so you suffer the consequences. Right? WRONG!
The problem is that PayPal's server has some problem with unicode encoding. You have used the Euro sign and dared send it to their server. Your site has a problem. You have a problem. Don't you know that Euro signs are bad? The wizard that generated your code thought of letting you know it but than decided you should learn it the hard way. The hard way would be to go through technical support with a person who obviously doesn't know very much about all the relevant Internet technologies and tells you it's your fault again. It's your page header, it's your CSS (WTF?!?!), it's your bad browser cookies.
You finally create another button without the Euro sign and find out that it wasn't you after all. It was them. It is them. PayPal screwed it up. But it's your fault, you chose to use their services...
The author of this post is not affiliated with PayPal or any other similar service. The story is true. I keep being amazed at how unprofessional PayPal is. Your comments welcomed.
So the button is on the site and you test it. It works. Hurray! That wasn't too hard. But hey, are you going to test each option on the button in each language? Yes, you should but it seems fine and PayPal is a serious website. Right? WRONG!
A member who tries to pay money is faced with this beautiful message: "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."
Though you might expect PayPal to alert you when such an event happens that is obviously your fault, it never happens. You may keep wondering how much business you've lost due to this fuck up. Well, you made the mistake so you suffer the consequences. Right? WRONG!
The problem is that PayPal's server has some problem with unicode encoding. You have used the Euro sign and dared send it to their server. Your site has a problem. You have a problem. Don't you know that Euro signs are bad? The wizard that generated your code thought of letting you know it but than decided you should learn it the hard way. The hard way would be to go through technical support with a person who obviously doesn't know very much about all the relevant Internet technologies and tells you it's your fault again. It's your page header, it's your CSS (WTF?!?!), it's your bad browser cookies.
You finally create another button without the Euro sign and find out that it wasn't you after all. It was them. It is them. PayPal screwed it up. But it's your fault, you chose to use their services...
The author of this post is not affiliated with PayPal or any other similar service. The story is true. I keep being amazed at how unprofessional PayPal is. Your comments welcomed.
PayPal Opinion
The reason I'm not going to write "PayPal sucks" is probably because they seem to be somewhat better than the competition when it comes to receiving payments from around the world in a secure way. I do plan on trying MoneyBookers as well and it seems that other competitors either take hefty fees (WorldPay want 200GBP set-up fee...) and/or are limited in currencies and countries of availability.
So here's are some of the problems of PayPal for my website for collectors:
* Fees. Though almost anywhere on their site they publish the fees to be up to 3.4%, a closer examination reveals 3.9% for "cross-border" transactions (I'm sure the guy who made that bs up got a great bonus afterwards) plus a good 2.5% spread on currency conversion. So we're getting to 6.3% WITHOUT mentioning the fee per transaction and withdrawl fee.
* Support. My worst support experiences ever. Customer support first reply was always automated and faintly related to the question. Subsequent replies were never helpful. Technical support was lacking technical knowledge and misdirected me more than helping.
* Site Usability. They could have done a much better job at that. Navigation is horrible and sessions often expire. Many times I got sporadic server errors.
For the finishing paragraph I'll write the good things: setup was relatively painless and PayPal is popular and thus consumers feel secure using it.
So here's are some of the problems of PayPal for my website for collectors:
* Fees. Though almost anywhere on their site they publish the fees to be up to 3.4%, a closer examination reveals 3.9% for "cross-border" transactions (I'm sure the guy who made that bs up got a great bonus afterwards) plus a good 2.5% spread on currency conversion. So we're getting to 6.3% WITHOUT mentioning the fee per transaction and withdrawl fee.
* Support. My worst support experiences ever. Customer support first reply was always automated and faintly related to the question. Subsequent replies were never helpful. Technical support was lacking technical knowledge and misdirected me more than helping.
* Site Usability. They could have done a much better job at that. Navigation is horrible and sessions often expire. Many times I got sporadic server errors.
For the finishing paragraph I'll write the good things: setup was relatively painless and PayPal is popular and thus consumers feel secure using it.
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paypal
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